Service Bulletins

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Current software and firmware releases

Titan Control Software v3.3.11

Applicability: This release applies to users of Titan devices with Internal or External Digital Pods, and is highly recommended for all Titan users. Description: Mars Labs has identified an issue with TCS software in versions 3.3.3 and higher that affects Titan Devices with Internal or External Digital Pods. TCS versions 3.3.3 and higher will issue a false error message if a new test that includes a Digital Pod is selected to replace an existing test that also includes a Digital Pod. The error will occur in either standalone (USB) or CPU (Ethernet) configurations. TCS v3.3.11 corrects this error. TCS v3.3.11 is available as an Installer that includes all required support files as well as an update to the embedded User Manual that provides context-sensitive help. Update: Download TCS v3.3.11 from the Support/Downloads area. Note: You must be registered in order to access the files on the Downloads page. You can also register for an account directly from this page if needed. Please note that all registration requests must be approved, and these requests are processed only during normal business hours (8AM‐5PM, Mon‐Fri, EST). Once approved, a confirmation email will be sent to the address specified in the request.

Mini-Recorder Firmware v0.34.26

Applicability: This release applies to Titan High Speed Mini-Recorders. Description: Titan High Speed v0.34.26 firmware incorporates the following feature enhancements and bug fixes: 1. Implemented corrective measures to mitigate potential issues in the event of electrostatic discharge (ESD) 2. Corrected a calibration issue with digital gains (256 & 512) when CAL+ or CAL- was enabled 3. Added thru-the-device firmware updating capability for Mini-Recorders with Internal Digital Pods Update: Download the Titan High Speed Firmware v0.34.26 from the Downloads page (go to Support/Downloads). Installation of the firmware requires the use of the Titan Programmer. The Titan Programmer is built into TCS (select ‘Update Firmware’ from the TCS ‘Device/Advanced’ menu). A stand-alone version of the Titan Programmer is also available as a download from the Downloads page. Note: You must be registered in order to access the files on the Downloads page. You can also register for an account directly from this page if needed. Please note that all registration requests must be approved, and these requests are processed only during normal business hours (8AM‐5PM, Mon‐Fri, EST). Once approved, a confirmation email will be sent to the address specified in the request.